Online Store Policy
Customer Care
Our Customer Care Policy is designed to ensure that you have a positive experience with us. We are committed to providing prompt and effective support to address any inquiries or issues you may have. If you need assistance, please reach out to our dedicated customer care, and we will respond as quickly as possible. Your satisfaction is our top priority.
Privacy
Here at Chancy B's, your privacy is our priority. We are committed to protecting your personal information and ensuring that it is handled with the utmost care. Your trust is important to us, and strive to maintain transparency in how we collect, use, and safeguard your data. Thank you for choosing Chancy B's.
Return Policy
If you are not completely satisfied with your purchase, our return policy allows you to return items within 30 days for a full refund or exchange. If a cigar is damaged in shipping, we will replace it. Please ensure that items are in their original condition and packaging for a smooth return process.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments